Helponchat
allows your website visitors to initiate live
chat with our operator by simply clicking live
help button embedded on your webpage and then
enter a live chat with our representative (especially
trained according to your e-business requirements)
Your customer needs not to have any special software.
All he needs is just a browser. The visitor can
chat with our representative through the chat
window shown here.
GETTING
STARTED WITH 'HELPONCHAT'
Step
1: Software Installation
First, we will add live help button and install
software engine on your website in cooperation
with you or your webmaster. No HTML knowledge
is required for this purpose. Just a simple copy
& paste HTML code into your page. That's it!
Step 2:
Operator Training
One
or more operators will be assigned for your website
(according to the website traffic). In the beginning,
your cooperation will be required in making the
script. You will be providing detail information
about your business which you want our operator
to be aware of it.
It
is our prime responsibility to entertain your
website guests, and we do understand that our
live help service directly affects your company's
web presence. That is why we give high priority
on making sure every chat is handled in a
professional way. You will be getting detailed
monthly report and each chat transcript directly
into your e-mail account which you can use monitor
our service. Now you don't have to worry about
your customer care. Let us do it for you! |